At Jipemoyo Tourism, we are committed to protecting your privacy while providing you with authentic East African travel experiences. This page explains how and why we collect your data and allows you to manage your consent preferences. Our practices are designed to comply with international data protection laws, including the General Data Protection Regulation (GDPR) in the European Union, the UK GDPR, the California Consumer Privacy Act (CCPA) in the United States, and India's Digital Personal Data Protection Act (DPDPA).
How We Use Your Data
We collect data for several reasons: to operate our website effectively, to personalize your travel inquiries and bookings, to improve our services, and to communicate with you about our tours and other relevant information. Your trust is important to us, and you have control over your personal information.
Manage Your Consent for Cookies
Our website uses cookies and similar technologies to enhance your experience. You can control your preferences for non-essential cookies below. Under regulations like the GDPR, we must obtain your explicit, affirmative consent before placing these cookies, which means we do not use pre-ticked consent boxes.
- Strictly Necessary Cookies
These cookies are essential for the website to function correctly, enabling basic features like page navigation and security. They do not store any personally identifiable information and cannot be disabled. - Performance & Analytics Cookies
These cookies enable us to collect information about how visitors use our website, including which pages are most popular. This helps us understand user behavior and improve our site's performance. The data is typically aggregated and anonymized. - Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences or region. - Marketing Cookies
We or our advertising partners may set these cookies to build a profile of your interests and show you relevant advertisements on other sites. They work by uniquely identifying your browser and internet device.
Data We Collect Directly from You
In addition to cookies, we collect personal information when you interact with our services:
- Inquiry and Contact Forms: When you request a custom itinerary or send us a message, we collect details such as your name, email, and travel interests (e.g., budget, schedule, group size) to provide you with a personalized response.
- Tour Bookings: To arrange your safari or Kilimanjaro trek, we collect the necessary booking information. This may include passport details for travel logistics or health information for safety purposes (e.g., dietary needs, fitness levels).
- Feedback and Testimonials: After your trip, we may ask for feedback. We will always request your explicit permission before sharing your experiences publicly in testimonials.
Your Data Protection Rights
You have specific rights regarding your data, which we are committed to upholding across all jurisdictions:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct or complete any inaccurate data.
- Right to Erasure (The 'Right to be Forgotten'): You can request that we delete your data where it is no longer needed for its original purpose or if you withdraw consent.
- Right to Object: You have the right to object to the processing of your data, particularly for direct marketing purposes.
- Right to Withdraw Consent: You can withdraw your consent for future data processing at any time. You can manage your cookie consent here. For other requests, please get in touch with us directly.
- Rights for U.S. Residents: Residents of states like California have the right to know what personal information is collected and to opt out of the "sale" or "sharing" of their data.
Data protection laws in the Middle East, such as those in the UAE, Qatar, and Bahrain, are also heavily influenced by the GDPR and generally require prior consent for data collection. Similarly, India's DPDPA requires free, specific, and informed consent before processing personal data.
Data Sharing and Transfers
As a Tanzania-based tour operator, we may need to share your information with trusted local partners (such as hotels or transportation providers) to fulfill your travel arrangements. When we transfer data internationally, we take appropriate steps to ensure global standards and regulations protect it.
Contact Us
If you have any questions about our privacy practices or wish to exercise your rights, please get in touch with our Data Privacy team at hakunamatata@jipemoyo.com.